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Privacy Notice | OEC Online

Privacy Notice

How we collect, use, and protect your personal information on OEC Online.

Our Commitment to Privacy

Understanding how we handle your personal data with care and compliance.

Privacy Protection

The Overseas Examinations Commission (OEC) is committed to protecting the privacy and personal data of all users of the OEC Online platform. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard it.

Information We Collect

When you sign up and use OEC Online, we may collect the following information based on your profile type.

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Candidate Profiles

  • First, Middle, and Last Name
  • Email Address
  • Gender
  • Date of Birth
  • Phone Number
  • Student Registration Number (if applicable)
  • Address (Street Address, Postal Code, Post Office, Country, City/Parish)
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Business/Institution Profiles

  • Business/Institution Name
  • Contact Person's Name and Details
  • Address and Location Information
  • Phone Number and Email Address
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Payment Information

  • Payment method selected (Amber Pay eLink or in-office invoice)
  • Transaction details (handled securely via third-party payment gateway)
  • OEC does not store full credit/debit card information

How We Use Your Information

Your information is used solely for providing OEC services and improving your experience.

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Account Management

We use your information to:

  • Create and manage user accounts
  • Process exam registrations and subject selections
  • Handle transcript requests
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Service Delivery

Your data enables us to:

  • Process venue and resource rental requests
  • Generate invoices and facilitate payments
  • Improve and secure our services
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Communication

We communicate with you for:

  • Exam schedules and important updates
  • Payment confirmations
  • Policy updates and service notifications

Sharing of Information

Your data may be shared only when necessary and with trusted partners for service delivery.

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Payment Processors

We share necessary payment information with Amber Pay eLink for secure online transactions. This ensures your payment data is handled safely and securely.

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Authorized OEC Staff

Your information is accessible to authorized OEC staff only for service delivery and support purposes. Access is strictly controlled and monitored.

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Educational Institutions

Transcripts or exam records may be shared with institutions or organizations where you have specifically requested them to be sent.

Data Protection Promise

We do not sell, rent, or trade your personal information to third parties under any circumstances.

Data Storage and Security

How we protect your personal information with industry-standard security measures.

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Security Measures

Your data is stored on secure servers and protected using appropriate technical and organizational measures.

OEC takes reasonable steps to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

Access to personal information is restricted to authorized staff only who require it for legitimate business purposes.

Your Rights

As a user of OEC Online, you have specific rights regarding your personal data.

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Access Rights

You have the right to access the personal data we hold about you and request copies of your information.

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Correction Rights

You may request corrections or updates to your information to ensure it remains accurate and current.

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Withdrawal Rights

You can withdraw consent for data processing where applicable, subject to our legal obligations.

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Deletion Rights

You may request deletion of your account, subject to regulatory and legal obligations for record-keeping.

Contact Us

For any privacy-related questions or to exercise your rights, please contact us using the information below.

Get in Touch

For privacy-related inquiries, data access requests, or any questions about how we handle your personal information, please contact OEC at:

Contact Information

📧 Email: customercare@overseasexams.org.jm
📞 Phone: (876) 618-3721 | (876) 926-6573

Privacy Commitment

Your privacy is important to us. We are committed to handling your personal information responsibly and in accordance with applicable Jamaican data protection laws.